Every VoiceAgents conversation — call audio, transcripts, customer records — is processed and stored in Canada, on independently audited infrastructure, under Canadian privacy law. Here's the paper trail.
VoiceAgents runs on dedicated infrastructure at Canada's largest carrier hotel — the building where the country's ISPs, cloud providers, and content networks physically interconnect. Our data centre operator, Amanah Tech, has run this facility presence since 2001.
Certifications below are held at the infrastructure layer by our data centre operator and observed by VoiceAgents at the application layer.
Our hosting infrastructure is SOC 2 Type II attested across security, availability, confidentiality, privacy, and processing integrity. Type II means an independent auditor tested that controls operated effectively over time — not just that they exist on paper.
The Personal Information Protection and Electronic Documents Act governs how we collect, use, and store your customers' personal information. Because your data never leaves Canada, PIPEDA and provincial privacy law are the only regimes it answers to.
Every outbound campaign — win-back, collections reminders, review requests — runs with consent tracking built in, compliant with Canada's Anti-Spam Legislation. One demo call means one demo call.
Security questionnaires, audit reports, data-processing agreements — we'll get you what your review needs.
Talk to us →Security questionnaires, SOC 2 reports, DPAs, PIPEDA/PHIPA questions — tell us what your review needs and we'll respond within one business day.