VoiceAgents is your AI customer service rep on every channel. One brain answering the phone, replying to texts, and handling inbox overflow — in your brand's voice, 24 hours a day. Built for operators who refuse to miss a customer.
Your customer calls at 7am, texts at noon, emails at midnight — and talks to the same agent the whole time. One shared memory, one brand voice, zero channel handoff.
Sub-400ms latency. Natural barge-in. Streaming through Deepgram, reasoning on Claude, synthesis on the best voices available. Callers stop asking if it's a robot.
SMS in under 30 seconds. Email answered in your tone, with attachments, quotes, and calendar invites. 10DLC-compliant, opt-out-aware, thread-aware. Your inbox finally catches up.
ServiceTitan, HubSpot, Jobber, Housecall Pro, Salesforce, QuickBooks, Google Workspace, Microsoft 365. Zero rip-and-replace. Your CRM sees an agent that actually writes good notes.
Plain English. "Front-desk CSR for an HVAC shop. Books tune-ups, upsells to memberships, never rude about pricing."
Bring a phone number, SMS line, and email inbox — or port them in. SIP, 10DLC, Gmail, Outlook. We handle the telephony and messaging plumbing.
ServiceTitan, Google Calendar, your CRM. The agent checks capacity, creates the customer, attaches the appointment. Autonomous booking across every channel, live.
Observability on every call, text, and email. Transcripts, recordings, sentiment, outcomes. Tune prompts on the fly. Horizon-grade queues behind every line.
Hey, my furnace is making this weird clicking sound. Can someone come out today?
Absolutely — clicking can mean a few things, but let's get a tech to you. I have a 2–4pm slot in Kitchener today. Does that work?
Yeah, 2pm is good. Do I need to be here the whole time?
Just for the first ten minutes to go over what you're hearing. I've booked it — you'll get a text confirmation in a second.
Hi Sarah,
Thanks for reaching out. For 14 units across your Maple Ridge portfolio, we're looking at $2,380 all-in — that covers supply and return lines, dryer vent, and a written air-quality report for each unit.
We can get out there next Tuesday or Wednesday. I've attached the formal quote and a sample report. If Tuesday works I'll hold the crew.
Best,
Amanda